New items are marked as: NOS (New Old Stock). New means this item has never been installed. Package  may be opened or worn but otherwise the component will be in new condition.  NOS Radionics/Bosch items are warrantied for one year.  Please be aware the products we sell are intended for professional installation and may require programming.  We cannot be responsible for incorrect installation.

If your billing address for your credit card is different than your shipping address please register with your shipping address and during the checkout the billing address (invoice address) can be changed.

WARRANTY:

Used items are tested and packaged with 90 day warranty.

Refurbished and NOS items are also warrantied for one year. 

Any defective items will be replaced or purchase price refunded if no longer available.  Customer is responsible for return postage and installation labor.

RETURNS:

Items may be returned for 30 days if in same condition as when received.  Items installed will be replaced if defective.  No returns on repair or programming labor.  Repair and programming have a 30 day warranty.  Customer responsible for return shipping.

PROGRAMMING SERVICE: We provide local programming service for Radionics/Bosch products.  Program information must be mailed or emailed to us.  Programmed board will be returned with a programming sheet directly printed from the board for the customer's record.  Being programming of some items is rather complex customer is eligible for a limit of three free programming changes for one month after receipt. Customer responsible for return shipping and/or providing a proper telephone line for programming service.

IT IS IMPORTANT THAT ALL ALARM EQUIPMENT BE COMPLETELY TESTED UPON INSTALLATION AND ON A REGULAR BASIS THEREAFTER.

Items purchased with Credit Card or Paypal are shipped upon receipt of payment.  Purchases by personal or company check by new customers may be delayed until check is cleared. 

Shipping is discounted on multiple orders.  No charge for packing materials or handling.  Items will be professionally packed at no charge with recycled boxes to help protect our environment.  Items will be shipped by UPS unless not possible.   Please contact us for International orders if you don't see a shipping option to your country.